Frequently Asked Questions
Answers to common questions.
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What's
the difference between Edraw Max and Orgcharting?
1. Basic
Difference
Edraw Max is an all-in-one diagram software. It is capable for more than 280+ diagrams including Flowchart, Network Diagram, Org Chart, Mind Map, Floor Plan, Project Chart, Electrical Schematics, P&ID, UML, Fashion Design, Certificate, and more. OrgCharting is a professional organizational chart software for Windows and Mac. It is not only for visualizing company organizational structure, but also for workforce planning and management. With the data interactive, users can import employee data and generate the org chart automatically. OrgCharting provides OrgCharting 100/500/1000/1000+ for users to choose from.
OrgCharting is a professional organizational chart software for Windows and Mac. It is not only for visualizing company organizational structure, but also for workforce planning and management. With the data interactive, users can import employee data and generate the org chart automatically. Users can also choose the org chart view from the ready-made 19 views options, such as HR details org chart view, salary org chart view.
2. Can Edraw Max Draw Org Chart?
Users can use the Organizational Chart feature to make org charts in Edraw Max. They can customize the org chart to any style. And for OrgCharting, it is popular among HR specialists users who need to manage organization org chart.
Edraw Max is an all-in-one diagram software. It is capable for more than 280+ diagrams including Flowchart, Network Diagram, Org Chart, Mind Map, Floor Plan, Project Chart, Electrical Schematics, P&ID, UML, Fashion Design, Certificate, and more. OrgCharting is a professional organizational chart software for Windows and Mac. It is not only for visualizing company organizational structure, but also for workforce planning and management. With the data interactive, users can import employee data and generate the org chart automatically. OrgCharting provides OrgCharting 100/500/1000/1000+ for users to choose from.
OrgCharting is a professional organizational chart software for Windows and Mac. It is not only for visualizing company organizational structure, but also for workforce planning and management. With the data interactive, users can import employee data and generate the org chart automatically. Users can also choose the org chart view from the ready-made 19 views options, such as HR details org chart view, salary org chart view.
2. Can Edraw Max Draw Org Chart?
Users can use the Organizational Chart feature to make org charts in Edraw Max. They can customize the org chart to any style. And for OrgCharting, it is popular among HR specialists users who need to manage organization org chart.
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How to
activate with the license code?
1. Go to the edraw install folder.
2. Right click the orgchartcreator.exe. Choose the "Run As Administrator..." item in the right click menu. Then edraw launch.
3. Switch to the Help menu. Click the "Activate" button.
4. Fill in your license name and license code in the Registration dialog and click Activate again.
2. Right click the orgchartcreator.exe. Choose the "Run As Administrator..." item in the right click menu. Then edraw launch.
3. Switch to the Help menu. Click the "Activate" button.
4. Fill in your license name and license code in the Registration dialog and click Activate again.
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How
many computers can I use with 1 license code?
An individual license code is for one user to
activate on two computers. Generally, we consider one license for your home
computer and another one for your work computer.
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When I
change computer, what should I do?
Please make sure your license code is in the
maintenance valid date. To transfer computer, please deactivate your license
code from the old computer or system first, then activate it on the new one.
Deactivate from "Help" menu > "Deactivation" button.
If you do not find any "Deactivation” icon on your software, please send your
license code and order information to support@edrawsoft.com.
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Why it
still shows "unlicensed version" after a correct and
successful activation?
There are 3 reasons which might cause this issue,
please check.
1. You don't have the right to write in C:\ drive. Please uninstall Edraw from C:\ and install it in D:\edraworgchart, then use the "Run As Administrator" to open and activate the program.
2.This issue might also be caused by your local network firewall restriction. It's better to use manual activation, because through manual activation, it's activated from our server directly, which will not affected by your local network protection.
Manual Activation guide:
Activate Edraw Software without Internet
3.Linux needs root privilege to run then activate.
1. You don't have the right to write in C:\ drive. Please uninstall Edraw from C:\ and install it in D:\edraworgchart, then use the "Run As Administrator" to open and activate the program.
2.This issue might also be caused by your local network firewall restriction. It's better to use manual activation, because through manual activation, it's activated from our server directly, which will not affected by your local network protection.
Manual Activation guide:
Activate Edraw Software without Internet
3.Linux needs root privilege to run then activate.
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In
what condition you need to do a deactivation?
1. When you need to change computer.
2. When you need to re-install your computer system.
2. When you need to re-install your computer system.
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Can I
activate Edraw without the internet access?
Yes. You can use manual activation which doesn't
require internet access. Learn how to
do a manual activation from: Activate
Edraw Software without Internet
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What
does OrgCharting 100, OrgCharting 500 and OrgCharting 1000
mean?
The 100/500/1000 means the maximum quantity of
people that the version allow to generate in one org chart diagram. OrgCharting
100 allows to make an org chart with 100 employees at most and so forth.
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What's the difference between site
license and single user license?
Both of them can activate
OrgCharting. The single user license can only be used by one user. With a wide site
license (or multi-user license), you get a single license code that is good for all
computers/users under a certain quantity you purchased.
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How and when can I receive the license
code after paid?
License code will be sent automatically within
minutes to your order email. If you don't receive any email after
payment, please send your order ID to support@edrawsoft.com.
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How to retrieve my license code if it's
lost?
You can visit this webpage (Retrieve License
Code) to get back your license code.
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Error message "This license code has
expired."
Your license is expired to
activate.
You can renew your license here:
Edraw Products Renew&Upgrade Center
You can renew your license here:
Edraw Products Renew&Upgrade Center
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Will it be possible to change the license
email?
If user no longer uses his
order email, he can apply to change order email by sending request to support@edrawsoft.com
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Can I add additional license to the
existing license code?
Yes. Please send the original
license code and additional license quantity you need to support@edrawsoft.com for more
information.
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I
bought a Windows version, now I want to change license code to Mac
version, is that possible? (Can same License key be used on both
Windows and Mac OS?)
A license code can be
activated on Windows and MacOS.